Terms of service

These terms govern the consulting services of NEXUSCONSULTINGONE LLC ("Nexusconsultingone", "we") and the use of Nexus Seller Platform (the "Platform"). By contracting our services or using the Platform you accept them.

1. Who we are

NEXUSCONSULTINGONE LLC, 2105 Vista Oeste St, Ste E-1414, Albuquerque, NM 87120, United States. Contact: oscar@nexusconsultingone.com.

2. The service

We provide Amazon account management and consulting, and the Platform: a web application that connects to the seller's Amazon Seller Central and Amazon Ads accounts to show and manage catalogue, pricing, inventory, advertising and reporting data. Access is granted per seller account after sign-up; each seller decides which people can see or edit their data.

3. Connection with Amazon

• The seller authorises the Platform through Amazon's official authorisation (OAuth). We never ask for Amazon passwords.
• The authorisation is limited to the permissions the seller approves, and the seller can revoke it at any time from their Amazon account.
• We do not request access to buyers' personal information, nor restricted roles (Direct-to-Consumer Shipping, Tax Invoicing, Tax Remittance, Professional Services).
• Data obtained from Amazon is used only to provide the service to that seller, is not shared with other clients and is handled as described in our privacy policy.

4. Automated changes

The Platform can change bids, campaign status, prices and listings in the seller's Amazon account. It only does so within the modules, mode (automatic or proposal) and scope that the seller or the account manager has enabled. Every change is logged and can be reverted. The seller can pause the automation at any time.

5. Your obligations

• Provide accurate information and keep it up to date.
• Keep your Platform access to yourself and tell us about any unauthorised use.
• Use the service lawfully and in line with Amazon's policies.

You remain responsible for the business decisions taken on your Amazon account.

6. Fees

Fees, billing period and duration are agreed in writing with each client before the service starts. Unless agreed otherwise, fees are paid in advance and are not refundable for periods already started. Non-payment allows us to suspend access after notice.

7. Availability

We work to keep the Platform available but do not guarantee uninterrupted operation. The service depends on Amazon's APIs, whose availability, limits and conditions Amazon can change at any time.

8. No guaranteed results

Our services are provided with professional care, but we do not guarantee specific sales, ranking or profitability results, which depend on factors outside our control.

9. Intellectual property

The Platform, its code, design and documentation belong to NEXUSCONSULTINGONE LLC. Your products, brands, images, texts and Amazon data remain yours.

10. Liability

To the extent permitted by law, our total liability is limited to the fees you paid us in the twelve months before the event giving rise to it. We are not liable for indirect damages, loss of profit or loss of business opportunities.

11. Termination

Either party can end the relationship in writing with the agreed notice. On termination we revoke Platform access, delete the Amazon authorisation tokens immediately and delete the seller's Amazon data within 30 days.

12. Changes and applicable law

We may update these terms; the current version is always on this page, and material changes will be notified in advance. These terms are governed by the laws of the State of New Mexico, United States, without prejudice to mandatory rights you may have where you reside.

13. Amazon

Amazon, Seller Central and Amazon Ads are trademarks of Amazon.com, Inc. or its affiliates. NEXUSCONSULTINGONE LLC is not affiliated with or endorsed by Amazon.